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  • Does anyone know how to change an email for a contact that is currently in my address book? Every time I set up a document to sign it pulls up their contact with the wrong email and I have to change it.
Does anyone know how to change an email for a contact that is currently in my address book? Every time I set up a document to sign it pulls up their contact with the wrong email and I have to change it.

Hi,

Thank you for reaching out here in the DocuSign Community. 

You can update your contacts at any time under My Preferences> Address book.

You can find more details on how to manage your contacts, here:

https://support.docusign.com/s/articles/How-do-I-manage-my-contacts?language=en_US&rsc_301#:~:text=To%20manage%20contacts,contact%20details%2C%20and%20click%20SAVE.

Remember that you are always welcome to create a case and have a Support Expert take a closer look at your setup. 

  

https://support.docusign.com/en/contactSupport 

  

If you are not able to open the case on the same page, you should scroll down to More Support Options and select "I can't reset my password or don't have an account." you will have the option of filling out the form or calling Support. 

Best regards, 

Alejandro R. 

Community Moderator. 

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