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Question

Docusign signature decline notifications


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When multiple people sign the same document, is it possible to remove the option that notifies the others when one of them declines?

2 replies

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  • Valued Contributor
  • 557 replies
  • June 18, 2024

@gfrazer No, notifications are controlled at the User level so only the Recipient (if they have a DocuSign account) could disable the notification for a declined (voided) envelope.


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  • Community Moderator
  • 2554 replies
  • July 2, 2024

Hello @gfrazer ,


If you found the provided response to be a useful solution to your question, please mark it as the best answer by clicking “Select as Best” to make it easier for other users to find.


Best regards,

Nathaly | Docusign Community Moderator
"Select as Best" below if you find the answer a valid solution to your issue!


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