Skip to main content
neethujkp
Frequent Contributor
Frequent Contributor
February 12, 2024
Solved

DocuSign Gen License

  • February 12, 2024
  • 1 reply
  • 323 views

 

Our Salesforce organization is linked to DocuSign through a generic integration admin account. However, we have five sales representatives responsible for generating contracts and sending them for signature. In this scenario, should we purchase one DocuSign Gen license based on the integration admin account or five licenses based on the number of sales reps?

Best answer by Michael.Rave

@neethujkp

DocuSign Gen licensing is user based, regardless of the technical integration user. Therefore, five licenses based on the number of Sales Reps is correct.

1 reply

Michael.Rave
Docusign Employee
Docusign Employee
February 12, 2024

@neethujkp

DocuSign Gen licensing is user based, regardless of the technical integration user. Therefore, five licenses based on the number of Sales Reps is correct.

"Select as Best" below if you find my answer is a valid solution to your issue and mark it as resolved.