Document size issues

Forum|Forum|2 years ago
April 30, 2024
4 replies
521 views

How do I send or re-size a document that is larger than 25 MB please?

eSignature

Best answer by David.Schmitz

@Anayo You can try to optimize the document inside the document editor that created the document like Word or Adobe Acrobat. Use more compressible images if possible. Also split the document into two pieces and upload each separately into the envelope. Those are likely just a few options that would get the document under 25MB or at least have two files that are smaller then the one large file.

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David.Schmitz

Answer

Hero

@Anayo You can try to optimize the document inside the document editor that created the document like Word or Adobe Acrobat. Use more compressible images if possible. Also split the document into two pieces and upload each separately into the envelope. Those are likely just a few options that would get the document under 25MB or at least have two files that are smaller then the one large file.

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Anayo

Author

Newcomer

@David.Schmitz thanks for your response. Much appreciated.

Justin Jiang

Established Contributor

25 MB is way too big. Maybe there are rich images inside.

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Christopher.Alpizar

Docusign Employee

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