Hello,

Thank you for reaching out here in the DocuSign Community.

Changing your signature style or creating a signature in DocuSign is a great way to customize and personalize the signing process. DocuSign features a set pre-defined signature styles to choose from. You can also draw your signature with a mouse to use in all of your signing sessions. When you sign for the first time in DocuSign, you're asked to adopt a signature, but this can be changed at any time.

If you have an existing DocuSign account, you can update your signature during Signing or in your Account Preferences.

https://support.docusign.com/s/articles/How-do-I-change-my-signature-or-adopt-a-custom-signature-NDSE?language=en_US&rsc_301

Please let us know if you need further assistance with anything else and click "Select as Best" below if you found the answer to be a valid solution to your issue!.

You can create a case at https://support.docusign.com/en/contactSupport and a Support agent will contact you, If you are not able to open the case on the same page, you should scroll down to More Support Options and select "I can't reset my password or don't have an account." you will have the option of filling out the form or calling Support.

Best regards,

Christopher | DocuSign Community Moderator