Checkboxes don't show up

Hello ​@dlflint,

Thank you for reaching out, and welcome to the Docusign Community! We are glad to have you here and can't wait to help share as much knowledge as possible.

I see that the problem pertains to a DocuSign template featuring checkboxes that are designated as required within a Powerform. I noted that after users complete the Powerform, they cannot view the checked boxes in the downloaded document, and subsequent signers are also unable to see which boxes have been selected. I sincerely apologize for the inconvenience and rest assured I'll do my best to help.

To assist you more effectively, could you please provide a screenshot comparing the template with the completed downloaded PDF? Please refrain from including any Personal Identifiable Information, as this is a public forum. 

Thank you!

Best regards,

Melanie | Docusign Community Moderator

"Select as Best" below if you find the answer a valid solution to your issue

Hello ​@dlflint,

I hope you are doing well. Just checking to see if you are able to provide the information that I previously requested? If so, please do so in a reply to this question so that I can further assist you with your issue

Best regards,

Melanie | Docusign Community Moderator

"Select as Best" below if you find the answer a valid solution to your issue.