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change void status

C
Docusign Employee
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I have an envelope that expired and went into VOID status.  The transaction is still open so I would like to continue using the envelope.  Just change the exiration date which I now realize was too short.

Best answer by Community Expert

Welcome to the community, 

For security and enforceability reasons - Declining, Voiding, or Completing an Envelope are all hard actions in DocuSign. Any of these actions will complete the envelope, locking it down for any future changes. 

 

However, you can easily clone  the envelope, so you do not have to recreate. Learn how in our guides

Happy Holidays, 

 

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2 replies

C
Docusign Employee
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  • Community ExpertDocusign Employee
  • Docusign Employee
  • 1935 replies
  • Answer
  • December 2, 2015

Welcome to the community, 

For security and enforceability reasons - Declining, Voiding, or Completing an Envelope are all hard actions in DocuSign. Any of these actions will complete the envelope, locking it down for any future changes. 

 

However, you can easily clone  the envelope, so you do not have to recreate. Learn how in our guides

Happy Holidays, 

 

C
Docusign Employee
Forum|alt.badge.img

Thanks,  Best Wishes for the Holidays.

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