change void status

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I have an envelope that expired and went into VOID status. The transaction is still open so I would like to continue using the envelope. Just change the exiration date which I now realize was too short.

eSignature

C

Community ExpertAnswer

Docusign Employee

Welcome to the community,

For security and enforceability reasons - Declining, Voiding, or Completing an Envelope are all hard actions in DocuSign. Any of these actions will complete the envelope, locking it down for any future changes.

However, you can easily clone the envelope, so you do not have to recreate. Learn how in our guides

(https://support.docusign.com/en/guides/ndse-user-guide-clone-documents) Clone Documents - New DocuSign Experience

Happy Holidays,

C

Community Expert

Answer

Docusign Employee

Welcome to the community,

For security and enforceability reasons - Declining, Voiding, or Completing an Envelope are all hard actions in DocuSign. Any of these actions will complete the envelope, locking it down for any future changes.

However, you can easily clone the envelope, so you do not have to recreate. Learn how in our guides

(https://support.docusign.com/en/guides/ndse-user-guide-clone-documents) Clone Documents - New DocuSign Experience

Happy Holidays,

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C

Community Member

Legacy User

Thanks, Best Wishes for the Holidays.

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