Skip to main content
arrow-left Back to Docusign.com

I have followed the guide to change the date format to YYYY.MM.DD - but it does not change on the stamp “signed date” field as allocated in the template. Why is that?

@RikkeHeesgaard

Probably you signed the envelope before you made the change in the settings, which would explain why the signature is still in the old formatting (April 8 2024). It does not change documents retrospectively. For the date signed field, the sending DocuSign account sets the date formatting. This is an account-wide setting.

The other thing is the language set in the user interface (2024-04-08), which is not related to this setting. This can be changed for your user account, as this is an individual user setting. Click on your user profile on the top right and go to “My Preferences” or click this link for production. Under Regional Settings you can specify how the date format should look like in the DocuSign UI. YYYY.MM.DD is not available to be selected at this point in time.

@Michael.Rave 

Thank you so much

I did change the date format before signing - but I did not realise that I had to change it on “signing and sending” settings as well. 

Hi @RikkeHeesgaard,

 

I hope you are doing well.

 

I would like to confirm if you were able to solve your issue by utilizing the solution that was suggested or if the information that was provided was useful.

 

If so, please mark it as the best answer by clicking “Select as Best” to make it easier for other users to find.

 

Otherwise, feel free to let me know and I will gladly help you address the situation as soon as possible.

 

Best regards,

 

Christopher | Docusign Community Moderator

"Select as Best" below if you find the answer a valid solution to your issue.

I too am having this dating issue with Docusign. My regional date settings are correct (08-Nov-2024) however my stamped “Date Signed” always appears in the US format 11/08/2024.

I cannot see a section within “signing and sending” to change this to the UK format. Can someone please point me in the right direction?

Hello,

I’m also having the issue.

I switch my preferences regional settings to french, set the signed date format to dd/MM/yyyy but it says me that the format is invalid with MM/dd/yyyy.

 

Can anyone help me ? 

Reply


Code of Conduct

Docusign Community

Code of Conduct