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Change date format in template

  • February 25, 2025
  • 5 replies
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Hi I am new to using Docusign and have created a template which contains a date field but when I preview it appears in the American format and not the UK format of DD/MM/YYYY. I have changed the Regional settings to UK and the time zone but it is still appearing as MM/DD/YYYY. Is there somewhere I can change this permanently please.

Best answer by rodolfo.napay

Hello ​@Jaine ,

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Let us know if you still need assistance with this topic.

Best regards,

Rodolfo | Docusign Community Moderator
"Select as Best" below if you find the answer a valid solution to your issue!

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5 replies

JohnSantos
Valued Contributor
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  • February 25, 2025

@Jaine 

What does your settings say here? It’s right below the Regional Settings.

 


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  • Author
  • Newcomer
  • 2 replies
  • February 25, 2025

Hi John

Both fields are set to Account default. I’ve changed the date field in the template to ‘text’ so will see if that works. Many thanks


JohnSantos
Valued Contributor
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  • Valued Contributor
  • 975 replies
  • February 25, 2025

@Jaine 

Try creating a quick envelope or re-deploying the existing template if it does not work after you make these changes.


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  • Author
  • Newcomer
  • 2 replies
  • February 26, 2025

Thank you John. Changing the field to text in the template has seemed to work. Many thanks for your help.


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  • Community Moderator
  • 162 replies
  • Answer
  • March 4, 2025

Hello ​@Jaine ,

If you found the response to be a useful solution to your question, please mark it as the best answer by clicking “Select as Best” to make it easier for other users to find.

Let us know if you still need assistance with this topic.

Best regards,

Rodolfo | Docusign Community Moderator
"Select as Best" below if you find the answer a valid solution to your issue!