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I have sent a document for signature. The document needs to be signed exactly the way the name appears on the signature line ... but the person signing did not sign it that way. The document is now completely executed by all parties. Is it possible to erase one signature and have that person sign again or does it have to be re-sent and signed by all parties again? Thanks.
Solved
CFR Part 11 - Remove the "Signing Reason" Parameter from the Signature tab?
- Legacy User
Best answer by Community Expert
If you want to remove the incorrect signature you need to resend it to everyone. If you don't mind having the bad signature on the document and just want to add the correct one, you can download your completed documents, start a new envelope and send it to the necessary recipient. The old signatures will still be visible on the new document but won't retain their DocuSign signature validation. You'll need to retain both completed version in case your documents are legally challenged later or for audti purposes. But you'll end up with a final document with everyone's signature on it correctly without having to resend it to multiple people.
Hope this helps.
- Docusign Employee
- 1935 replies
- Answer
If you want to remove the incorrect signature you need to resend it to everyone. If you don't mind having the bad signature on the document and just want to add the correct one, you can download your completed documents, start a new envelope and send it to the necessary recipient. The old signatures will still be visible on the new document but won't retain their DocuSign signature validation. You'll need to retain both completed version in case your documents are legally challenged later or for audti purposes. But you'll end up with a final document with everyone's signature on it correctly without having to resend it to multiple people.
Hope this helps.
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