Hello @itstuff,

Thank you for reaching out to the Docusign Community.

We offer the option of changing your signature either directly in your user profile or during a signing session. You can find detailed steps on how to change your signature in both scenarios, here: How do I change my signature or adopt a custom signature?

However, it’s also important to note that there are a few times the option to change your signature won’t be available. Those exceptions are listed below: 

You will not be able to change a signature if you are: 

• Using DocuSign Mobile Apps 
• In-Person Signing Session 
• Using Digital Signatures/Universal Signatures (CFR part 11, etc.) 
• Using Sign and Return 
• The sender has locked the recipient’s names 
• Do not have an active DocuSign Account

Note: Some advanced features and options are supported only in specific Docusign plans. Your account plan might not support some of the options discussed in this help topic. Contact your account administrator for more information about which options are available for your account. Or, visit our Plans and Pricing web page for more details on the features included with your plan. Compare eSignature plans & pricing.

Let us know if you need further assistance.

Best regards,

Christopher | Docusign Community Moderator

"Select as Best" below if you find the answer a valid solution to your issue.

1. I already corrected my initial / signature in my profile.
2. What does “The sender has locked the recipient’s names” mean? The sender has already created new forms, one was about a month ago, and one recently.

Hello @itstuff,

Senders can restrict the changes on the name of the recipients/signers of the envelopes that they send, they can change the setting at any time if their account allows it. More information at Signing Options Limits

Note: Some advanced features and options are supported only in specific Docusign plans. Your account plan might not support some of the options discussed in this help topic. Contact your account administrator for more information about which options are available for your account. Or, visit our Plans and Pricing web page for more details on the features included with your plan. Compare eSignature plans & pricing.

Let us know if you need further assistance.

Best regards,

Christopher | Docusign Community Moderator

"Select as Best" below if you find the answer a valid solution to your issue.

Hi @itstuff,

I hope you are doing well.

I want to confirm if you were able to solve your issue by utilizing the suggested solution or if the information provided was useful. If so, please mark it as the best answer by clicking “Select as Best” to make it easier for other users to find. Otherwise, let me know and I will gladly help you address the situation as soon as possible.

Best regards,

Christopher | Docusign Community Moderator

"Select as Best" below if you find the answer a valid solution to your issue.