Can't verify account via SMS: "Enter a valid phone number"

Hello ​@chrisdav,

Thank you for reaching out to the Docusign Community. 

Please use the link below to create a case and scroll down at the bottom, where you can still open a case even if you don’t have access to your account. 

https://support.docusign.com/s/contactSupport?language=en_US
 

I hope this helps. Please "Select as Best" below if you find the answer to be useful.
 
Best regards,
Marco Paulo| Docusign Community Moderator

Hello ​@chrisdav,

I hope you are doing well. 

I want to confirm if you were able to solve your issue by utilizing the suggested solution or if the information provided was useful.

If so, please mark it as the "Best Answer ✅" by clicking “Select as Best” to make it easier for other users to find.

Otherwise, let me know and I will gladly help you address the situation as soon as possible.

Best regards,
Marco Paulo | Docusign Community Moderator

Hello ​@chrisdav 

I hope you are doing well. 

If you found my response to be a useful solution to your question, could you please click the "Best Answer ✅" button at the bottom of the post? 

It helps other community members who might have similar questions. Thank you!

Best regards,
Marco Paulo | Docusign Community Moderator