Can I correct an email address after the document has been sent and already signed by other signers?
I’ve seen other help articles saying to click on a ‘Correct’ option, but I don’t seem to have this option.
Hello,
Welcome to the Docusign Community!
The option “Correct” only shows up while an envelope is in signing process, I mean, it is not in Complete status.
Envelopes with Complete status cannot be changed.
Let me know if I answered your question.
Best,
Alexandre
Thank you for your response.
If someone declines to sign the document, does this void the document? I cannot see anything to explain what the symbol means. (A red circle with a line across it)
When someone declines to sign, it puts the envelope in a terminal status (Voided) which means it cannot be corrected or modified. A new envelope needs to be created.
Hello
If you found the provided response to be a useful solution to your question, please mark it as the best answer by clicking “Select as Best” to make it easier for other users to find.
Best regards,
Nathaly | Docusign Community Moderator
"Select as Best" below if you find the answer a valid solution to your issue!
Reply
Sign up
Already have an account? Login
You can login or register as either a Docusign customer or developer. If you don’t already have a Docusign customer or developer account, you can create one for free when registering.
Customer Login/Registration Developer Login/RegistrationDocusign Community
You can login or register as either a Docusign customer or developer. If you don’t already have a Docusign customer or developer account, you can create one for free when registering.
Customer Login/Registration Developer Login/RegistrationEnter your E-mail address. We'll send you an e-mail with instructions to reset your password.