Branding logo image file type

Forum|Forum|2 years ago
August 1, 2024
2 replies
348 views

supported file format to upload logos seems to be XML only, how do I upload Jpg or Png format. secondly is there way to enlarge the logo?

Best answer by Michael.Rave

@Sayed

In the Docusign context of branding, the XML files are only for resource files and not for logos. You are probably looking in the wrong place to your, as the logo needs to be an image format. Are you talking about the logo in the email notifications from Docusign (Signing) or in the Docusign user interface (Sending).

Check this Docusign Support article with step-by-step instructions and related articles.

Michael.Rave

Answer

Docusign Employee

@Sayed

In the Docusign context of branding, the XML files are only for resource files and not for logos. You are probably looking in the wrong place to your, as the logo needs to be an image format. Are you talking about the logo in the email notifications from Docusign (Signing) or in the Docusign user interface (Sending).

Check this Docusign Support article with step-by-step instructions and related articles.

"Select as Best" below if you find my answer is a valid solution to your issue and mark it as resolved.

S

Sayed

Author

Active Voice

Thank you so much for this information I have managed to upload the logo, I was actually dragging and dropping it on the upload section.

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