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Branding logo image file type

  • August 1, 2024
  • 2 replies
  • 213 views

Forum|alt.badge.img+3

supported file format to upload logos seems to be XML only, how do I upload Jpg or Png format. secondly is there way to enlarge the logo? 

Best answer by Michael.Rave

@Sayed 

In the Docusign context of branding, the XML files are only for resource files and not for logos. You are probably looking in the wrong place to your, as the logo needs to be an image format. Are you talking about the logo in the email notifications from Docusign (Signing) or in the Docusign user interface (Sending).

Check this Docusign Support article with step-by-step instructions and related articles.

2 replies

Michael.Rave
Docusign Employee
Forum|alt.badge.img+19
  • Docusign Employee
  • Answer
  • August 1, 2024

@Sayed 

In the Docusign context of branding, the XML files are only for resource files and not for logos. You are probably looking in the wrong place to your, as the logo needs to be an image format. Are you talking about the logo in the email notifications from Docusign (Signing) or in the Docusign user interface (Sending).

Check this Docusign Support article with step-by-step instructions and related articles.


Forum|alt.badge.img+3
  • Author
  • Active Voice
  • August 2, 2024

Thank you so much for this information I have managed to upload the logo, I was actually dragging and dropping it on the upload section.