Authenticate a document

Question

Hi All,

A quick question… I am looking to engage in a business transaction and have been presented with a Docusign document as proof of an existing contract between 2 parties. This legitimacy of this contract is important to our decision to engage or not.

Is there a way I can verify this document to be true and authentic? I have been emailed the document which has the envelope ID on the top left of each page.

Thanks for you help/advice in advance.

Christopher.Alpizar · Accepted Answer

Hello @Suraj,Thank you for reaching out to the Docusign Community.There are two additional resources in Docusign that provide a full audit trail of eSignature agreements. These resources are useful in resolving any objections or disputes that may arise, such as if a participant repudiates their signature. All participants in an agreement have access to these resources. History and Certificate of Completion You will need to request the Certificate of Completion (CoC) from one of the parties involved in the signing workflow, the CoC contains general envelope details, recipient events, and envelope summary events. It includes information such as the envelope ID, number of document pages, number of signatures and initials, signer details, IP address, signature image, and key event timestamps. The CoC also records information on other recipient types and provides an audit trail of summary envelope events.Certificate of CompletionOnly users with access to the envelope can view the envelope history.Note: Some advanced features and options are supported only in specific Docusign plans. Your account plan might not support some of the options discussed in this help topic. Contact your account administrator for more information about which options are available for your account. Or, visit our Plans and Pricing web page for more details on the features included with your plan. Compare eSignature plans & pricing.Let us know if you need further assistance.Best regards,Christopher | Docusign Community Moderator"Select as Best" below if you find the answer a valid solution to your issue.

Christopher.Alpizar · Answer

Hi @Suraj,I hope you are doing well.I want to confirm if you were able to solve your issue by utilizing the suggested solution or if the information provided was useful. If so, please mark it as the best answer by clicking “Select as Best” to make it easier for other users to find. Otherwise, let me know and I will gladly help you address the situation as soon as possible.Best regards,Christopher | Docusign Community Moderator"Select as Best" below if you find the answer a valid solution to your issue.

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