Are my esig envelope allowance and SMS delivery allowance separate? So if i only send esig envelopes via email my SMS deliveries don't decrease? And vice versa, if i send via SMS does my esignature allotment decrease?

Thank you. Still a bit confused. Just 1 SMS = 1 SMS and 1 Esign? Just 1 Esign = 1 Esign? Wondering what else SMS's can be used for than if they uses the Esign allotment.

Hello,

I apologize for the inconvenience, but yes, when an envelope is sent only via email SMS allotment doesn't decrease, only when you use the SMS delivery, the allotment decreases.

In general, we also have authentication using SMS.

Let us know if you need further assistance with this.

Best regards,

Christopher | DocuSign Community Moderator

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