An envelope was voided due to the past due date to sign. One of the recipients signed the envelope and the other did not. I forgot to remove the one recipient. Is it possible to remove the Void message on the signed Agreement?

Question

An envelope was voided due to the past due date to sign.  One of the recipients signed the envelope and the other did not.  I forgot to remove the one recipient.  Is it possible to remove the Void message on the signed Agreement?

Community Expert · Accepted Answer

No, it is now a voided envelope.  This is one of the main security features, that instills a Tamper Proof final PDF document.  Basically the option is to send a new envelope. You can use the "Create a Copy" which makes resending the same envelope a little easier, basically it would copy the attachment, fields placed, Recipients, etc to make the process a little easier.

Community Member · Answer

Thank you for your prompt reply.  Much appreciated.

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