Skip to main content
Conversation Starter
November 14, 2024
Solved

Allow recipients to create a Docusign account setting

  • November 14, 2024
  • 4 replies
  • 233 views

When “Allow recipients to create a Docusign account” is set to TRUE, and a recipient creates a DocuSign account, does it use my licenses or create a free DocuSign account for the recipient?

Best answer by nathaly.monge

Hello ​@Christopher.parrish ,

Thank you for reaching out here in the Docusign Community.

The recipient would be creating a free or paid account account (depending on what they want) of their own and it will not be related to your account or use any of your licenses: Options for Envelope Recipients

Let us know if you need further assistance with this.


Best regards,

Nathaly | Docusign Community Moderator
"Select as Best" below if you find the answer a valid solution to your issue!
 

4 replies

Docusign Employee
November 15, 2024

Hello ​@Christopher.parrish ,

Thank you for reaching out here in the Docusign Community.

The recipient would be creating a free or paid account account (depending on what they want) of their own and it will not be related to your account or use any of your licenses: Options for Envelope Recipients

Let us know if you need further assistance with this.


Best regards,

Nathaly | Docusign Community Moderator
"Select as Best" below if you find the answer a valid solution to your issue!
 

Conversation Starter
November 15, 2024

That’s what I was thinking and hoping.  Thank you!

Conversation Starter
November 15, 2024

Dang it, I meant to click your answer as the best, but my page refreshed as I was clicking it and I clicked my reply as the best answer.

How do I undo that so I can click your reply as the best?

Docusign Employee
November 18, 2024

Hello ​@Christopher.parrish ,

Thank you for reaching back.

I went ahead and removed the best answer from your post so that you can select a new one. Glad to be of help and I hope you have a great day! 

Let us know if you need further assistance with this.


Best regards,

Nathaly | Docusign Community Moderator
"Select as Best" below if you find the answer a valid solution to your issue!