Skip to main content
arrow-left Back to Docusign.com
Solved

Add Information to Completed Document

  • September 25, 2018
  • 2 replies
  • 28 views
C
Docusign Employee
Forum|alt.badge.img

I am the DocuSign Administrator. One of the individuals who completed and signed a now fully executed document neglected to add text information on one line. As the administrator can I edit this document to add the information? I don't seem to find a way to do so. Thank you. 

Best answer by Community Expert

Hi,

An envelope cannot be modified once it reaches Complete status - neither by the sender nor an admin. You can load that signed document into a new envelope and send it to the recipient with a new field for them to complete so they don't have to complete the entire form again.

In the future make sure you flag which fields are required for the recipient to complete so that they do not skip mandatory fields.

Regards,

 

View Original
Is this content helpful?

2 replies

C
Docusign Employee
Forum|alt.badge.img
  • Community ExpertDocusign Employee
  • Docusign Employee
  • 1935 replies
  • Answer
  • September 25, 2018

Hi,

An envelope cannot be modified once it reaches Complete status - neither by the sender nor an admin. You can load that signed document into a new envelope and send it to the recipient with a new field for them to complete so they don't have to complete the entire form again.

In the future make sure you flag which fields are required for the recipient to complete so that they do not skip mandatory fields.

Regards,

 

C
Docusign Employee
Forum|alt.badge.img

Thanks. I appreciate the information.

 

 

Reply


Most helpful members this week

Code of Conduct

Docusign Community

Code of Conduct