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What are some uses for Docusign Monitor?

  • 29 May 2024
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As a Docusign admin, what key use cases should I be utilizing monitor for?

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Best answer by Community Expert 29 May 2024, 20:02

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Userlevel 1
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Here are some potential use cases that Docusign Monitor tracks and notifies you about:

  • An administrator removes a security policy from any user (such as the policy to enforce SSO login)
    • Potential threat: Unauthorized access and data loss
    • Action: Contact Docusign the administrator to verify the activity was intentional and warranted
       
  • A user logs in from a location from which they haven’t logged on from in the last 90 days
    • Potential threat: Malicious outside hacker
    • Action: Notify user, force log off, change password

 

  • A user tries to access or delete more than 50 envelopes in a day
    • Potential threat: Unauthorized access or data loss
    • Action: Contact the administrator to verify the activity was intentional and warranted

 

  • Docusign REST API activity increases suddenly
    • Potential threat: Compromised credentials leading to an unauthorized flow of data
    • Action: Contact the administrator to verify the activity was intentional and warranted

Thanks for posting your question on the Docusign Community!

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