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Why does it say to send you must complete the 1 pre-filled fields with sender permission?

  • October 22, 2021
  • 2 replies
  • 2391 views
C
Docusign Employee
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Why does it say to send you must complete the 1 pre-filled fields with sender permission?

Best answer by Community Expert

Hi,

That message indicates that there is at least one Pre-fill field on your document that has not been filled in. Pre-fill fields are a special kind of sender field that allow you to enter a value or other information onto your document before sending. If they are added, they must be filled in in order to send the envelope.

Please see our help guide Pre-fill Document Fields for more information.

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2 replies

C
Docusign Employee
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  • Community ExpertDocusign Employee
  • Docusign Employee
  • 1935 replies
  • Answer
  • October 22, 2021

Hi,

That message indicates that there is at least one Pre-fill field on your document that has not been filled in. Pre-fill fields are a special kind of sender field that allow you to enter a value or other information onto your document before sending. If they are added, they must be filled in in order to send the envelope.

Please see our help guide Pre-fill Document Fields for more information.

C
Docusign Employee
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Found an empty field box that I had filled in yet the text disappeared.. Filled it back in and it sent just fine.

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