When saving a document to PDF, it is actually saving as a Word document. How do I fix this?

Is the file extension .PDF or .DOCX? Also you may be seeing the Application association and not the actual filename. So it is possible that the file is a PDF but shows that the file is associated and therefore can be opened by Microsoft Word. I would start by looking at the filename when you save as PDF to see what is displaying. Also are you saving this from DocuSign as a PDF or from another product?

Your questions helped. I haven't had to do it before, but there is no extension for this particular document. When I add .pdf it now saves as pdf.

Thank you!