The envelope is not accessible at this time.
The envelope may have been recalled by the sender or require additional processing.
Additionally, the recipient may have failed authentication.

Question

The envelope is not accessible at this time.

The envelope may have been recalled by the sender or require additional processing.

Additionally, the recipient may have failed authentication.

Community Expert · Accepted Answer

It is 2 optionsYou have failed the authentication optionsThe Sender has put a correction on the document and not hit completeBoth ways you need to contact the sender.  This is the only option.RegardsRoberthelp@template4u.co.uk

Community Member · Answer

The envelope is not accessible at this time.The envelope may have been recalled by the sender or require additional processing.Additionally, the recipient may have failed authentication.

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