Skip to main content

Document has been sent out for signature but the customer hasn't signed yet and I need to make a change. There's no clear way to do this when I try to access the document.

  1. Go to the Manage tab at the top of the screen
  2. Click on your Sent folder in the left side
  3. Find the envelope in your list
  4. Click the Arrow on the action button at the right end of the row and select Correct from the dropdown
  5. Make any changes needed (recipients, documents, fields, etc.)
  6. Click the CORRECT button to save the changes (you may need to click the NEXT button first if you're still on the page where you manage documents and recipients).

Correct Action Button


Reply