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I answered one of the security questions wrong it says to reset the envelope
How do I do that?
+2- Newcomer
- 1 reply
I answered one of the security question it says to reset the envelope I don’t know how to do that. Could I do that or do I have to get in touch with the person who sent me the information thank you
+15- Community Moderator
- 2070 replies
Hi
Thank you for reaching out to the Docusign Community.
The sender will be able to reset the envelope’s authentication process by resending it. Under these circumstances, you will be required to contact them so the envelope can be resent.
Feel free to let us know if you need further assistance with this.
Best regards,
Alejandro R. | Docusign Community Moderator
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