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Question

Finding/Organising Contracts


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hi,

I know that my contracts have been completed, yet i cannot find them in my account.

I am really confused as to why it is so hard to find all my contracts and wondering if there is an easier way that i dont know about?

Additionally is there a way to ensure that i can format contracts upon completion that all completed contracts appear in a single folder so i can search there?

Please help!

TIA

2 replies

Hengfeng Ge
Rising Star
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  • Rising Star
  • 512 replies
  • March 24, 2025

Please check which account you used to send. please login as same as you send the envelope. 

You can find the envelopes which you send in the send box. 

the url for developer and production:

https://apps-d.docusign.com/send/navigator

https://apps.docusign.com/send/navigator

 

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Jerry.Withers
Docusign Employee
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  • Docusign Employee
  • 21 replies
  • March 24, 2025

@Hengfeng Ge Thanks for your insightful reply. ​@Moshe R If you are still having a problem, please let us know.  Also, there are other things that can be done to place your completed contracts into a single location.  In eSignature, an Agreement Action can be used to store them in a single place.  A Maestro or CLM workflow step can also do the same.  It depends on how you are managing your agreement workflow.

Regards,
Jerry