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Question

x-docusign-signature headers not included in the eventnotification webhook request

  • July 15, 2024
  • 1 reply
  • 164 views

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Im using envelope level connect keys and setting the includeHMAC to true in the eventNotification object of the envelope.

This works and the x-docusign-signature headers are being sent as part of the call. We are using this with a client and initially the x-docusign-signature headers were coming through. But the x-docusign-signature headers are no longer present. Ive checked with our client and the connect key still exists for that account.

Is there any reason or a configuration setting that would stop the headers coming through?

1 reply

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  • Newcomer
  • August 30, 2025

I have run into the same problem.

  • Connect Keys are configured
  • my `eventNotification` object includes `”includeHMAC”: “true”` flag
  • I am using https://webhook.site to receive webhooks

Webhooks are coming as expected, on the URL specified in `eventNotification`, but no matter what I do, the HMAC signature headers are absent.