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DamanNew Voice
New Voice
July 2, 2024
Question

Webhook Production/Test

  • July 2, 2024
  • 2 replies
  • 315 views

I’ve created a “demo” app under the primary credentials in which I’ve got a new process coded and working in the test environment up until the receiving of the signed document from docusign.

Today in production we receive signed documents at a handler hosted by us (the creating/sending of envelopes today is done with a SOAP integration). This new integration is using the REST approach to create/send envelopes (again working in demo). I would like to test receiving these signed documents generated by the REST approach, but haven’t been able to find how to configure or even view our current webhook. 

It appears from what I’ve gathered that this is done at “https://apps-d.docusign.com/admin/connect”. I believe the reason I don’t see anything here on our production login is that our integration pre-dates much of what is available today.

My question is I would like to add a webhook for this demo app under our primary login, is this possible? If so, where? If not, what is the approach Docusign expects to be used for testing new integrations on existing accounts?

Second, can I view our current production webhook somewhere?

2 replies

Docusign Employee
Byungjae.ChungDocusign Employee
Docusign Employee
July 4, 2024

You can check the Connect configuration on Docusign UI > Settings > Connect.

If you can't find the above page in your account, it is likely that the Connect feature is not enabled on your account and I would suggest you open the support ticket to get further assistance. Here's the link to open the support case with Docusign: https://support.docusign.com/s/articles/How-Do-I-Open-a-Case-in-the-DocuSign-Support-Center?language=en_US 

New Voice
test_authentication_code_grantNew Voice
New Voice
September 10, 2024

Hello,

I have downloaded the application for Authorization Code Grant authentication. I successfully obtained the access token using the following POST request:
 

POST: https://account-d.docusign.com/oauth/token
{
    "access_token": "eyJ0eXAiOiJNVCIsImFsZyI6IlJTMjU2Iiwia2lkIjoiNjgxODVmZjEtNGU1MS00Y2U5LWFmMWMtNjg5ODEyMjAzMzE3In0.AQkAAAABAAsADQAkAAAAM2RkYjE4YzMtMDE0My00Yjk2LWE3YmUtNjM4OTJiM2JiZTkyIgAkAAAAM2RkYjE4YzMtMDE0My00Yjk2LWE3YmUtNjM4OTJiM2JiZTkyBwAAgcjL3tDcSAgAAMHr2SHR3EgLAB8AAABodHRwczovL2FjY291bnQtZC5kb2N1c2lnbi5jb20vDAAkAAAAM2RkYjE4YzMtMDE0My00Yjk2LWE3YmUtNjM4OTJiM2JiZTkyGAAAAAAAEgABAAAABgAAAGNfY3JlZA.eLRcqxHFGkQBORqlkjEINlow1ZmgWLZ2w_O0R86nxT0DV35otrG8hVLBWDONzvDCZjA8lFHkzQ_FaiD6IpPo6VJs-J_hd1T-cuZ36ViU2hTCZrdkqWcTHi7EEnIYK6A8F6ReM0WXwITju0irl-vx6vPyNRpP0IuECrzW8QLK5FtZJYNeKQuzvifIrCsK9icZijXkjK61UUKfH8tDH-mQICY7G7OhKv-6ssl11R1_JZj1pwteUBTdCbGTViqmVnmB3GkfwbuTUab-JibfH95a-X4OAKL9btQLmi2XPfyIklOWAVyfTVNaG8rx_6Z5S-GgG-DEYgosqG2QWDea_D53yA",
    "token_type": "Application",
    "expires_in": 28800
}

 

However, when I perform the following GET request:

GET: https://account-d.docusign.com/oauth/userinfo

I receive a 401 error with the following response:

{
    "error": "internal_server_error",
    "reference_id": "96be7651-ea0d-4bc7-811c-7926f1475332"
}

 

Additionally, the GET request:

GET: https://account-d.docusign.com/eg001

returns a 200 status but an HTML content, which was not expected.

Could you please help me resolve this issue? The reference ID for the error is 96be7651-ea0d-4bc7-811c-7926f1475332.

Thank you for your support.

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