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When Claiming a Domain

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New Voice
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When claiming a Domain and using the TXT option the documentation says Name: @ or *    

Question does this mean, I have to name it “@” or “*”, or can i name it anything?

2nd Question on below What is for TTL Default or an Hour mean? it only checks for 1 hour?

  1. TTL: Default or 1 hour / 3600 seconds

2 replies

Michael.Rave
Docusign Employee
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  • Michael.RaveDocusign Employee
  • Docusign Employee
  • 929 replies
  • February 7, 2025

​@cweeks 

I assume you are referring to this Docusign Support article.

  1. Yes, you need to name it “@” or “*”
  2. TTL (time to live) is a setting that tells the DNS resolver how long to cache a query before requesting a new one.

If you follow the step-by-step guide, you should be able to set this up correctly.

"Select as Best" below if you find my answer is a valid solution to your issue and mark it as resolved.
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    cweeks
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Community Moderator
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Hello ​@cweeks,

 

I hope you are doing well.

 

I want to confirm if you were able to solve your issue by utilizing the suggested solution or if the information provided was useful. If so, please mark it as the best answer by clicking “Select as Best” to make it easier for other users to find. Otherwise, let me know and I will gladly help you address the situation as soon as possible.

 

Best regards,

Melanie | Docusign Community Moderator

"Select as Best" below if you find the answer a valid solution to your issue.

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