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I’m relatively new to Organization Admin, but can see already that I have employees who are both Account and Domain users. I’m trying to set one of them (Account) as default as suggested in the training, but that option does not appear for me in the “Actions” drop down menu.

Hi ​@jmorris,

 

Thank you for reaching out to the Docusign Community.  

The default account in Docusign Admin refers to the account used by users created through Just in Time Provisioning to log in, not the user’s default account for log in. The second can be updated by the user in their own profile, as described below:

Select Your Default eSignature Account

Default Account

Feel free to let us know if you need further assistance with this. 

 

Best regards,

Alejandro R. | Docusign Community Moderator  

Please click "Best Answer" below if you find my reply to be a valid solution to your issue!

 


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