Orgnization Admin - can't set default user account

Question

I’m relatively new to Organization Admin, but can see already that I have employees who are both Account and Domain users. I’m trying to set one of them (Account) as default as suggested in the training, but that option does not appear for me in the “Actions” drop down menu.

Alejandro.Ramos · Accepted Answer

Hi ​@jmorris,Thank you for reaching out to the Docusign Community.The default account in Docusign Admin refers to the account used by users created through Just in Time Provisioning to log in, not the user’s default account for log in. The second can be updated by the user in their own profile, as described below:Select Your Default eSignature AccountDefault AccountFeel free to let us know if you need further assistance with this.Best regards,Alejandro R. | Docusign Community ModeratorPlease click "Best Answer" below if you find my reply to be a valid solution to your issue!

Alejandro.Ramos · Answer

​Hi ​@jmorris,I hope you are doing well.I would like to confirm if the suggested solution answers your question?If so, please mark it as the best answer by clicking “Select as Best” to make it easier for other users to find. Otherwise, feel free to let me know and I will gladly help you address the situation as soon as possible.Best regards,Alejandro R. | Docusign Community Moderator "Select as Best" below if you find the answer a valid solution to your issue!​

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