Hello @OAN ,

Welcome to the Docusign Community and thank you for posting your concerns!

That would depend on the account plan you have, please view the following article, usually Standard and Business Pro allows 100 sends per user per year: Choose your plan

The following article could also be of assistance: What happens if I exceed the envelope allowance on my Docusign eSignature plan?

Let us know if you need further assistance with this.

Best regards,

Nathaly | Docusign Community Moderator
"Select as Best" below if you find the answer a valid solution to your issue!

where do you subscribe the plan? from partner of DocuSign website. As @nathaly.monge told is from DocuSign website. if from DocuSign partner, it is charge by Envelopes. So you can create more more users like 20 or 50 as you want.

FreeLink/甫连信息
DocuSign Partner | Partner Profile
2024 APAC Reseller Growth Partner of the Year
The first in APAC to pass the DocuSign eSignature Technical Consultant certification.
Expertise in DocuSign integrations with on-premises systems for leading enterprises across various industries.

Feel free to reach out for collaboration opportunities.

Hello @OAN ,

If you found my response to be a useful solution to your question, please mark it as the best answer by clicking “Select as Best” to make it easier for other users to find.

Best regards,

Nathaly | Docusign Community Moderator
"Select as Best" below if you find the answer a valid solution to your issue!