Hi Support,
We have successfully installed the DocuSign package; however, we are encountering an issue when attempting to click on the DocuSign Admin tab. The error message displayed is: "Please verify that you have been granted access to DocuSign, your account settings are correct, and that you have responded to all activation emails."
Could you please assist us in resolving this issue?
Thank you for your support.
Best regards,
Rachna Singh
Hello
Welcome to the Docusign Community and thank you for posting your concerns!
Would this be in Salesforce that you are getting the error?
Let us know if you need further assistance with this.
Best regards,
Nathaly | Docusign Community Moderator
"Select as Best" below if you find the answer a valid solution to your issue!
Hello
Are you able to provide the information that I previously requested? If so, please do so in a reply to this question so that I am able to further assist you with your issue.
Best regards,
Nathaly | Docusign Community Moderator
"Select as Best" below if you find the answer a valid solution to your issue!
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