No Document Visibility Option

Question

No matter what I do, the option to change Document Visibility does not show up in Sending Settings. I’m not sure if this setting is only available for certain plans, but I have the Standard. I’ve done this from the Admin tab on the home page as well as the advanced document settings.

Pawan Gangwani · Accepted Answer

Hello ​@agmillerWelcome to DocuSign Community!Not all plans have the feature available:DocuSign Plans. You can check on the provided link.if it includes in your plan and then also not visible the,please contact customer support to check the backend settings:https://support.docusign.com/en/contactSupport.Let me know if you need further help.Thanks!

Christopher.Alpizar · Answer

Hi ​@agmiller,I hope you are doing well.I want to confirm if you were able to solve your issue by utilizing the suggested solution or if the information provided was useful. If so, please mark it as the best answer by clicking “Select as Best” to make it easier for other users to find. Otherwise, let me know and I will gladly help you address the situation as soon as possible.Best regards,Christopher | Docusign Community Moderator"Select as Best" below if you find the answer a valid solution to your issue.

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