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No Document Visibility Option

  • November 27, 2024
  • 2 replies
  • 78 views
A
Newcomer
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No matter what I do, the option to change Document Visibility does not show up in Sending Settings. I’m not sure if this setting is only available for certain plans, but I have the Standard. I’ve done this from the Admin tab on the home page as well as the advanced document settings.

Best answer by Pawan Gangwani

Hello ​@agmiller 

Welcome to DocuSign Community!

Not all plans have the feature available: DocuSign Plans. You can check on the provided link.

if it includes in your plan and then also not visible the, please contact customer support to check the backend settings: https://support.docusign.com/en/contactSupport.

Let me know if you need further help.

Thanks!
 

    2 replies

    Pawan Gangwani
    Digital Leader
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    • Pawan GangwaniDigital Leader
    • Digital Leader
    • 555 replies
    • Answer
    • November 27, 2024

    Hello ​@agmiller 

    Welcome to DocuSign Community!

    Not all plans have the feature available: DocuSign Plans. You can check on the provided link.

    if it includes in your plan and then also not visible the, please contact customer support to check the backend settings: https://support.docusign.com/en/contactSupport.

    Let me know if you need further help.

    Thanks!
     

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    C
    Community Moderator
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    Hi ​@agmiller,

    I hope you are doing well.

    I want to confirm if you were able to solve your issue by utilizing the suggested solution or if the information provided was useful. If so, please mark it as the best answer by clicking “Select as Best” to make it easier for other users to find. Otherwise, let me know and I will gladly help you address the situation as soon as possible.

     

    Best regards,

    Christopher | Docusign Community Moderator

    "Select as Best" below if you find the answer a valid solution to your issue.


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