When I go to add user there is no option to add a user, and there is no button to add a user. the only button I see is one to add another seat.
No "add User" button on screen. I am the admin on the account
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It sounds like you are on a seat based DocuSign plan and that you have already assigned all available seats? In that case you would need to close a different user, who does not need DocuSign anymore to add a new user or add another seat to increase the maximum number of seats available in your DocuSign eSignature account.
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