Skip to main content

When I go to add user there is no option to add a user, and there is no button to add a user.  the only button I see is one to add another seat.

@PMCC-2024

It sounds like you are on a seat based DocuSign plan and that you have already assigned all available seats? In that case you would need to close a different user, who does not need DocuSign anymore to add a new user or add another seat to increase the maximum number of seats available in your DocuSign eSignature account.


Hello @PMCC-2024 ,


If you found the provided response to be a useful solution to your question, please mark it as the best answer by clicking “Select as Best” to make it easier for other users to find.


Best regards,

Nathaly | DocuSign Community Moderator
"Select as Best" below if you find the answer a valid solution to your issue!


Reply