Linking existing docusign user to company account

​@Imran Khan 

Your company account and the free Docusign account that the user has created are two different accounts. You may add the user with the same email address to your Docusign company account. This will create a new membership for him and his user will have access to both accounts. When assigning the same password he will be able to set a default account and switch between the two accounts after login.

When you licensed Docusign Org Admin you may link his personal account into your organisation, but it will always stay are separate account. The merge of two Docusign accounts is not possible and migrating one account to another only makes sense for paid accounts as only sent envelopes can be transferred.

Hello ​@Imran Khan 

Thank you for reaching out here in the Docusign Community. Welcome to the Docusign Community and thank you for messaging your concerns!

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Rodolfo | Docusign Community Moderator
"Select as Best" below if you find the answer a valid solution to your issue!

Hello ​@Imran Khan 

I hope you are doing well. 

If you found the response to be a useful solution to your question, could you please click the "Best Answer ✅" button at the bottom of the post? 

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Best regards,
Marco Paulo | Docusign Community Moderator