As the title would imply, I’m trying to manage Custody Transfer settings for my org’s account. However, the option is simply missing from eSignature settings. When I go to Features, there is no option to enable the Transfer Custody feature.
![](https://uploads-us-west-2.insided.com/docusign-en/attachment/ef75a816-4e52-48aa-b945-24915efc7f2d.png)
We have a Business Pro plan, which explicitly has the Custody Transfer feature listed on the feature grid.
What do I need to do to enable this feature?