Account management External accounts

Question

What are the best ways to manage the already created External accounts (Credit card, Purchase Order etc).

Though we can close the ‘free’ accounts, it is not possible to close the accounts which was purchased using Credit card/Purchase Order accounts.

What is the best way to close these external accounts, especially when the employee is no longer part of the organization and it is not possible to access their e-mails.

amy.baxter · Accepted Answer

Hi@AnuGeorge- Our Docusign University guide, “Identify and Manage Your Company’s External Docusign Accounts” may containa solution for your specific challenge. I hope this helps.

Christopher.Alpizar · Answer

Hi @AnuGeorge,I hope you are doing well.Iwould liketo confirm if youwere able tosolve your issue by utilizing thesolution thatwas suggestedor if the informationthatwasprovidedwasuseful.If so, please mark it as the best answer by clicking “Select as Best” to make it easier for other users to find.Otherwise, feel free to let me knowandI will gladly help you address the situation as soon as possible.Best regards,Christopher |Docusign Community Moderator"Select as Best"below if you find the answer a valid solution to your issue.

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