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Refresh Salesforce Data Model in CLM Form Builder

  • May 13, 2024
  • 2 replies
  • 107 views

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I am building a Form to facilitate populating a docgen template with values from Salesforce. When linking the form field to a Salesforce field, I am not seeing all of the related objects that I would expect to see. How do I refresh the metadata such that my new object appears for selection?

I am expecting to see the Corrective_Action__c object, which has a master-detail relationship with the Audit__c object (the form and configuration’s base object):

 

 

Best answer by JohnSantos

@kcampbell - 

To refresh Salesforce Metadata in DocuSign CLM:

  • Log into DocuSign CLM:

    1. Navigate to the DocuSign CLM dashboard.
    2. Go to Admin settings.
    3. Find the Salesforce Integration section.
  • Refresh Metadata:

    1. Look for an option to refresh or sync Salesforce metadata. This might be labeled as Refresh Salesforce Metadata or similar.

2 replies

JohnSantos
Guru
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  • Guru
  • 1082 replies
  • Answer
  • May 16, 2024

@kcampbell - 

To refresh Salesforce Metadata in DocuSign CLM:

  • Log into DocuSign CLM:

    1. Navigate to the DocuSign CLM dashboard.
    2. Go to Admin settings.
    3. Find the Salesforce Integration section.
  • Refresh Metadata:

    1. Look for an option to refresh or sync Salesforce metadata. This might be labeled as Refresh Salesforce Metadata or similar.

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  • Newcomer
  • 1 reply
  • October 8, 2024

I don’t see the Salesforce Integration section.  I see a submenu Connections under Integrations menu,  Then I see the Salesforce (Active Connection) but nowhere to refresh the metadata.  I added a new field, and I’m unable to see the field in my Form Config