Back to Docusign.com
Hi All,
I am trying to reduce my seats from 2 down to 1, and also wanting to downgrade from Business Pro to Standard.
However, it seems the system only allows one or the other, not both? Is this correct or is there another way to do both?
Thanks.
Solved
Reduce seats & downgrade
+1- Newcomer
Best answer by Vinicius.Rodrigues
Hi
If you don't see the options you want, you can open a ticket with the support team. They’ll check what is assigned to your account and they may make any necessary adjustments.
Please check the article How do I change my DocuSign plan? to get more information, and you can open a case by accessing this website: https://support.docusign.com/s/contactSupport?language=en_US
+18- Docusign Employee
- Answer
Hi
If you don't see the options you want, you can open a ticket with the support team. They’ll check what is assigned to your account and they may make any necessary adjustments.
Please check the article How do I change my DocuSign plan? to get more information, and you can open a case by accessing this website: https://support.docusign.com/s/contactSupport?language=en_US
Sign up
Already have an account? Login
You can login or register as either a Docusign customer or developer. If you don’t already have a Docusign customer or developer account, you can create one for free when registering.
Customer Login/Registration Developer Login/RegistrationDocusign Community
You can login or register as either a Docusign customer or developer. If you don’t already have a Docusign customer or developer account, you can create one for free when registering.
Customer Login/Registration Developer Login/RegistrationEnter your E-mail address. We'll send you an e-mail with instructions to reset your password.