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Question

PDF Characters look doubled and illegible

  • April 30, 2024
  • 2 replies
  • 118 views

Forum|alt.badge.img+1

Created an envelope but when I download the PDFs I get the issue in the header, see attached image. Please advise 

 

2 replies

Justin Jiang
Digital Collaborator
Forum|alt.badge.img+11
  • Digital Collaborator
  • 205 replies
  • May 2, 2024

Was this converted from a word document or OCRed?


JohnSantos
Valued Contributor
Forum|alt.badge.img+18
  • Valued Contributor
  • 975 replies
  • May 2, 2024

@Kean - You have double tags on either your envelope or template.   You probably replaced the document on your envelope with a PDF document that include form fields.