How do I reconcile spacing issues on a document created by adding text in the rich text box on the DocGen form?

Forum|Forum|5 years ago
November 13, 2020
2 replies
364 views

I have added Rich Text box to several docgen forms. The rich text merge tag is the first "sentence" in the paragraph in the templates. When a user utilized the rich text box in the form, even without using html, the spacing is thrown off in the the remainder of the paragraph.. How do I eliminate the spacing issues created by using rich text format in docgen form.

CLM

Best answer by Community Expert

Hello,

The Rich Text coming from DocGen comes with its own formatting.

you can include the tag into a formatted table, made by 1 cell or you can convert the RichText Select tag to a Content Select tag.

Hope this helps

C

Community Expert

Answer

Docusign Employee

Hello,

The Rich Text coming from DocGen comes with its own formatting.

you can include the tag into a formatted table, made by 1 cell or you can convert the RichText Select tag to a Content Select tag.

Hope this helps

Justin Jiang

Established Contributor

Nice to know!

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