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Question

Getting document viewer .aspx issue for pdf preview in docusign CLM


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Getting DocuementViewer.aspx in the preview screen of Docusign Document generation

 

3 replies

Justin Jiang
Digital Collaborator
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  • Digital Collaborator
  • 205 replies
  • April 25, 2024

What file type is that? DocuSign only allows certain file types.


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  • Author
  • Newcomer
  • 1 reply
  • April 26, 2024

The file type is word document.


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Users are also getting this error - when clicking ‘Open’ the browser downloads a PDF that opens in Acrobat Reader. Any update to this?