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Question

Getting document viewer .aspx issue for pdf preview in docusign CLM

  • April 22, 2024
  • 4 replies
  • 178 views
V
New Voice
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Getting DocuementViewer.aspx in the preview screen of Docusign Document generation

 

    mshealy

    4 replies

    Justin Jiang
    Established Contributor
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    • Justin JiangEstablished Contributor
    • Established Contributor
    • April 25, 2024

    What file type is that? DocuSign only allows certain file types.

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    V
    New Voice
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    • Venkatesh.RNew Voice
    • Author
    • New Voice
    • April 26, 2024

    The file type is word document.

    G
    Newcomer
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    Users are also getting this error - when clicking ‘Open’ the browser downloads a PDF that opens in Acrobat Reader. Any update to this?

    bryan.alarcon
    New Voice
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    Hi, some of my users are getting this error as well after filling in the document generation form. The document still goes through the workflow but previewing would show a similar screen.

    Did anyone have updates to this?

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