Getting document viewer .aspx issue for pdf preview in docusign CLM

Forum|Forum|2 years ago
April 22, 2024
4 replies
323 views

Getting DocuementViewer.aspx in the preview screen of Docusign Document generation

Justin Jiang

Established Contributor

What file type is that? DocuSign only allows certain file types.

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V

Venkatesh.R

Author

New Voice

The file type is word document.

G

Gavin McMillan

Newcomer

Users are also getting this error - when clicking ‘Open’ the browser downloads a PDF that opens in Acrobat Reader. Any update to this?

bryan.alarcon

New Voice

Hi, some of my users are getting this error as well after filling in the document generation form. The document still goes through the workflow but previewing would show a similar screen.

Did anyone have updates to this?

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