Greetings, my situation runs as follows:
I have a CLM workflow, in which I'm using the "Send for Signature" step. I have 2 possible paths on this part of the workflow that are chosen by the user; one is sending 4 signatures, and the other is sending only 3 signatures, excluding one. The document remains the same because the order must be in this way.
In the document, I have my tags, as it shows here:
/signer2/ is the optional one. Now the thing is that I don't know how I can control this in DOCUSIGN. When the envelope for signing is sent, it always takes the /signer2/ tag as the second sign, even if it doesn't exist in CLM, and leaves /signer4/ untouched. So the order in this scenario should be /signer1/ → /signer3/ → /signer4/.
So my question is, if there exists a way of handling this? On my CLM workflow, I tried changing the recipients order, but the tags keep going 1-2-3-4, I can't skip the 2 when it's not needed.