Being Super Admin, can I login to SpringCM as a certain user and see the content that is available to the user?

4 replies
114 views
Translate All

CLM

C

Community ExpertAnswer

Docusign Employee

Marina,

If you are are integrated to SFDC and the user you want to impersonate is a SFDC user, you can use the "Login As" feature of SFDC to access both SFDC and SpringCM as that user to "see the content that is available to that user".

If you are you running a SpringCM-only implementation, then the answer is no (this a good Idea to add to list). This type of access is only available to the SpringCM Support team if you "delegate access" to them via the Preferences. If you add the Idea, let me know and I'll vote for it as I think this is a valuable feature for internal Admins to support their user communities.

C

Community Expert

Answer

Docusign Employee

Marina,

If you are are integrated to SFDC and the user you want to impersonate is a SFDC user, you can use the "Login As" feature of SFDC to access both SFDC and SpringCM as that user to "see the content that is available to that user".

If you are you running a SpringCM-only implementation, then the answer is no (this a good Idea to add to list). This type of access is only available to the SpringCM Support team if you "delegate access" to them via the Preferences. If you add the Idea, let me know and I'll vote for it as I think this is a valuable feature for internal Admins to support their user communities.

Translate

C

Community Member

Legacy User

Scott,

thanks for answer. I am amazed that such essential function is not available. I will add the idea. Thanks in advance for voting.

Translate

Justin Jiang

Established Contributor

Now Spring is integrated with DocuSign CLM, wondering if this is still an issue.

Translate

Welcome to the DocuSign Community and University! Your feedback is immensely appreciated. If this answer resolves your issue, please feel free to give it a Like and mark it as the "Best Answer". This helps others in the community find the information they need. Visit us at http://dsucustomers.docusign.com for more resources and support.

H