(Dis)Agreement Management: How To Avoid Conflict at Holiday Gatherings 🎁

Holiday gatherings can often be filled with tension, but they don't have to be. In this Docusign blog, we dive into strategies for avoiding conflict during the holidays.

We explore expert advice from hostage negotiators, corporate mediators, and even improv coaches, all of whom share their insights on managing difficult discussions and fostering understanding.

✍️ Key takeaways:

• Define your desired outcome: Before entering a conversation, focus on what you hope to achieve—building a connection, not winning an argument.
• Empathy is key: Great negotiators start by putting themselves in the other person’s shoes. This can help you connect even with those you disagree with.
• Ask the right questions: Use curiosity to your advantage by asking open-ended questions, like "Why do you think that?" to encourage dialogue and strengthen relationships.
• The power of gratitude: Show appreciation for the other person’s perspective with the "Thank you, because" technique to de-escalate tension and foster mutual respect.

Want more on this? Docusign Editorial Director and NY Times best-selling author Dan Lyons sat down with FOX4KC to discuss strategies to avoid holiday conflict. You can watch the three-minute interview here. 

Community chat:
What strategies have you used to keep conversations calm and constructive during stressful situations? How do you navigate difficult topics in personal or professional settings? 

Share your tips or ask your own questions in the comments below👇