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Question

Documents Disappearing BEFORE they are signed

  • March 27, 2025
  • 1 reply
  • 10 views

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Hi there, 

Over the last couple of weeks, I’ve tried to send a document to members of our team, from another company, and I get the confirmation - that it’s been sent, and I check back and it’s gone. Not only is it gone, but no one has received it. But I’ve received the confirmation. 

I have a paid account. But it’s just weird how it’s happened for two weeks, with the same doc. Has there been an outage or anything?

1 reply

Hengfeng Ge
Rising Star
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  • Rising Star
  • 517 replies
  • March 27, 2025

could you share the history of this envelope?

 

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