+3Hello—I created a template in DocuSign for one of our clients that they would like to use. Is there a way to directly share the template with them through DocuSign? When I try sharing through DocuSign, I can only share internally.
I tried downloading the template and emailing it to the client, but they do not have an enterprise account so they cannot upload .json files.
Best answer by Alejandro.Ramos
Hi
Thank you for reaching out to the Docusign Community.
The template sharing feature will only work with users that are hosted in the same account where the templates are. An alternative to this option would be downloading and uploading the template into the target account, but this is only an option in paid Docusign plans.
Feel free to let us know if you need further assistance with this.
Best regards,
Alejandro R. | Docusign Community Moderator
Please click "Best Answer" below if you find my reply to be a valid solution to your issue!
+15Hi
Thank you for reaching out to the Docusign Community.
The template sharing feature will only work with users that are hosted in the same account where the templates are. An alternative to this option would be downloading and uploading the template into the target account, but this is only an option in paid Docusign plans.
Feel free to let us know if you need further assistance with this.
Best regards,
Alejandro R. | Docusign Community Moderator
Please click "Best Answer" below if you find my reply to be a valid solution to your issue!
+15Hi
I hope you are doing well.
I would like to confirm if the suggested solution answers your question?
If so, please mark it as the best answer by clicking “Select as Best” to make it easier for other users to find. Otherwise, feel free to let me know and I will gladly help you address the situation as soon as possible.
Best regards,
Alejandro R. | Docusign Community Moderator
"Select as Best" below if you find the answer a valid solution to your issue!
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