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Hi,
I am trying to change the email that I setup the account with. A code is sent to my new email - I enter the new code…...continually get unkown error. Any ideas?
Thankyou
Angus
Solved
Change my Email Admin
+2- Newcomer
- 2 replies
Best answer by Christopher.Alpizar
Hi
I hope you are doing well.
I would like to confirm if you need further assistance with this, feel free to let me know and I will gladly help you address the situation as soon as possible.
Please try the below troubleshooting:
- Clear cache/cookies
- Try a different browser(s)
- Try an Incognito window
- Try a different device
- Try a different Internet network, such as on a mobile device using data with Wi-Fi disabled.
- Try using VPN, or if on one already, disconnect from VPN and try again
Best regards,
Christopher | DocuSign Community Moderator
"Select as Best" below if you find the answer a valid solution to your issue.
+2- Newcomer
- 2 replies
Hi,
I am trying to change the email that I setup the account with. A code is sent to my new email - I enter the new code…...continually get unkown error. Any ideas?
Thankyou
Angus
+14- Community Moderator
- 2763 replies
- Answer
Hi
I hope you are doing well.
I would like to confirm if you need further assistance with this, feel free to let me know and I will gladly help you address the situation as soon as possible.
Please try the below troubleshooting:
- Clear cache/cookies
- Try a different browser(s)
- Try an Incognito window
- Try a different device
- Try a different Internet network, such as on a mobile device using data with Wi-Fi disabled.
- Try using VPN, or if on one already, disconnect from VPN and try again
Best regards,
Christopher | DocuSign Community Moderator
"Select as Best" below if you find the answer a valid solution to your issue.
+14- Community Moderator
- 2763 replies
Hi
I hope you are doing well.
Let us know if you need further assistance with this.
Best regards,
Christopher | DocuSign Community Moderator
"Select as Best" below if you find the answer a valid solution to your issue.
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